This is a newly created role that supports BevSpot’s Product Director. This is not an admin role, but a stepping stone to learning the behind the scenes operational work that keeps the BevSpot product going! Perfect for someone in the restaurant industry looking to make the leap into software, this is a part time role, initially expected for 10-15 hours a week. Dates and times can be scheduled with flexibility Monday through Friday, between 8am and 6pm ET. 

 

Duties include but are not limited to:

  • Product Operations – Salesforce troubleshooting, bug investigation, helping to improve internal operations & customer support (customer onboarding, finding data insights, etc…)
  • Customer Marketing – Help produce and review product-related content (blog posts, help articles, emails, etc.)
  • Ability and willingness to dig in and figure out customer problems

 

Haven’t worked in an office? Not a problem! We love unconventional backgrounds and highly value restaurant and customer service experience. While originally based in Boston, BevSpot went fully remote in 2020 and supports flexibility in work schedules and home office set up for our employees.

 

We are looking for people who are:

  • Confident in their work
  • Experienced entering and understanding data using Excel and Google docs
  • Proactive by nature
  • Able to take direction and work independently
  • Ability to collaborate with others 
  • Ability to explain complex concepts in layman terms
  • Interested in data and analytics
  • Fast-paced, able to thrive in ambiguity
  • Detail-oriented 

 

Preferred Qualifications

  • Bar and/or restaurant experience highly preferred
  • Organized and excellent with time management
  • Ability to break down a problem and find unique solutions
  • Cool under pressure with the ability to balance and execute many important projects and tasks at once
  • Skilled in Microsoft Office products including Excel
  • Familiarity with Apple products including Keynote as well as Google Suite
  • Read complex situations and make solid judgment calls
  • Be a true team player and collaborate with your teammates

 

Nice-to-haves

  • Experience with data analysis
  • Restaurant accounting experience
  • Experience with Salesforce, SQL, Accounting or Point-of-sale Software a plus

 

Wages start at $15/hour. Interested? Please send a resume and cover letter to careers@bevspot.com.

 

About BevSpot

In October of 2014, a team of Harvard and MIT students set out to transform the food and beverage industry. Since then, we’ve raised $20+ million in funding and added thousands of customers globally. With endless potential in a $1+ trillion global industry, we are modernizing the global food and beverage space by providing businesses with powerful technology, data and insights to better manage their businesses. 

 

BevSpot is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color. religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.